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| Package | Bronze | Silver | Gold | Platinum |
|---|---|---|---|---|
| PRICE PER MONTH | 94.99 AED | 179.99 AED | 279.99 AED | 499.99 AED |
|
PPM PER YEAR
(AC, ELECTRICAL & PLUMBING)
|
2 | 2 | 4 | 4 |
| MATERIAL & SPARES | EXCLUDED | INCLUDED UP TO AED 250 | INCLUDED UP TO AED 500 | INCLUDED UP TO AED 1000 |
|
EMERGENCY CALLS
RESPONE TIME
|
2 HOURS | 2 HOURS | 2 HOURS | 1 HOUR |
|
NORMAL CALLS
RESPONSE TIME
|
WITHIN 24 HOURS | WITHIN 12 HOURS | WITHIN 8 HOURS | WITHIN 4 HOURS |
|
CALL-OUT REQUESTS
COVERING FIRST HOUR
|
UP TO 3 | UP TO 6 | UP TO 9 | UNLIMITED |
|
ADDITIONAL CALLOUT
HOURLY CHARGES
|
AED 100 | AED 100 | AED 75 | AED 50 |
| PEST CONTROL SERVICE PER YEAR | 1 | 1 | 1 | 2 |
| DISINFECTION SERVICE PER YEAR | 1 view details | 1 view details | 1 view details | 2 view details |
Bronze
2 PPM PER YEAR FOR AC, ELECTRICAL AND PLUMBING
MATERIAL & SPARES ARE EXCLUDED
2 HOURS ONSITE RESPONSE TIME FOR EMERGENCY CALLS
RESPONSE TIME WITHIN 24 HOURS FOR NORMAL CALLS
UP TO 3 FREE CALL-OUTS PER YEAR INCLUSIVE OF FREE 1 HOUR OF LABOUR CHARGES PER VISIT & AED 100 PER HOUR FOR SUCCEEDING HOURS
AED 100 PER HOUR FOR ADDITIONAL CALL-OUTS
1 PEST CONTROL SERVICE PER YEAR
1 DISINFECTION SERVICE PER YEAR
BOOKING REQUESTS VIA KHIDMAH HOME APP
MOVE IN AND MOVE OUT INSPECTION & PROVISION OF A TECHNICAL REPORT
Disclaimer: Approval will be subjected to site inspection & by Khidmah Home Operations Team post the contract purchase.
Silver
2 PPM PER YEAR FOR AC, ELECTRICAL AND PLUMBING
UP TO AED 250 WORTH OF MATERIALS & SPARES INCLUDED PER YEAR
2 HOURS ONSITE RESPONSE TIME FOR EMERGENCY CALLS
RESPONSE TIME WITHIN 12 HOURS FOR NORMAL CALLS
UP TO 6 FREE CALL-OUTS PER YEAR INCLUSIVE OF FREE 1 HOUR OF LABOUR CHARGES PER VISIT & AED 100 PER HOUR FOR SUCCEEDING HOURS
AED 100 PER HOUR FOR ADDITIONAL CALL-OUTS
1 PEST CONTROL SERVICE PER YEAR
1 DISINFECTION SERVICE PER YEAR
BOOKING REQUESTS VIA KHIDMAH HOME APP
1 MEP SERVICE (MINOR REPAIRS FOR MASONRY, CARPENTRY, PAINTING: FIRST 1 HOUR IS FREE/YEAR)
24/7 CALL CENTRE
MOVE IN AND MOVE OUT INSPECTION & PROVISION OF A TECHNICAL REPORT
Disclaimer: Approval will be subjected to site inspection & by Khidmah Home Operations Team post the contract purchase.
Gold
4 PPM PER YEAR FOR AC, ELECTRICAL AND PLUMBING
UP TO AED 500 WORTH OF MATERIALS & SPARES INCLUDED PER YEAR
2 HOURS ONSITE RESPONSE TIME FOR EMERGENCY CALLS
RESPONSE TIME WITHIN 8 HOURS FOR NORMAL CALLS
UP TO 9 CALL-OUTS PER YEAR INCLUSIVE OF FREE 1 HOUR OF LABOUR CHARGES PER VISIT AND AED 75 PER HOUR FOR SUCCEEDING HOURS
AED 75 PER HOUR FOR ADDITIONAL CALL-OUTS
1 PEST CONTROL SERVICE PER YEAR
1 DISINFECTION SERVICE PER YEAR
BOOKING REQUESTS VIA KHIDMAH HOME APP
ADHOC SERVICES (RATE PER HOUR)
2 MEP AD-HOC SERVICES (MINOR REPAIRS FOR MASONRY, CARPENTRY, PAINTING: FIRST 1 HOUR IS FREE/YEAR)
1 CLEANING AD-HOC SERVICE (GLASS - 2 STAFF: FIRST 1 HOUR IS FREE/YEAR)
24/7 CALL CENTRE
MOVE IN AND MOVE OUT INSPECTION & PROVISION OF A TECHNICAL REPORT
Disclaimer: Approval will be subjected to site inspection & by Khidmah Home Operations Team post the contract purchase.
Platinum
4 PPM PER YEAR FOR AC, ELECTRICAL AND PLUMBING
UP TO AED 1000 WORTH OF MATERIALS & SPARES INCLUDED PER YEAR
1 HOUR ONSITE RESPONSE TIME FOR EMERGENCY CALLS
RESPONSE TIME WITHIN 4 HOURS FOR NORMAL CALLS
UNLIMITED FREE CALL-OUTS PER YEAR INCLUSIVE OF FREE 1 HOUR OF LABOUR CHARGES PER VISIT & AED 50 PER HOUR FOR SUCCEEDING HOURS
2 PEST CONTROL SERVICE PER YEAR
2 DISINFECTION SERVICE PER YEAR
BOOKING REQUESTS VIA KHIDMAH HOME APP
AD-HOC SERVICES (RATE PER HOUR)
2 MEP AD-HOC SERVICES (MINOR REPAIRS FOR MASONRY, CARPENTRY, PAINTING: FIRST 1 HOUR IS FREE/YEAR)
2 CLEANING AD-HOC SERVICE (GLASS - 2 STAFF: FIRST 1 HOUR IS FREE/YEAR)
24/7 CALL CENTRE
MOVE IN AND MOVE OUT INSPECTION & PROVISION OF A TECHNICAL REPORT
BUSINESS RELATIONSHIP MANAGER
Disclaimer: Approval will be subjected to site inspection & by Khidmah Home Operations Team post the contract purchase.
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